Privacy Notice

Texting and Consumer Privacy

At Victoria Pain, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice outlines how we collect, use, and protect your information when communicating with you via text messaging (SMS/MMS) and how we comply with The Campaign Registry (TCR) guidelines for consumer privacy.

1. Consent to Receive Text Messages

By providing us with your phone number, you consent to receive text messages from Victoria Pain related to your care and services. We obtain verbal consent during phone communications and a signed form when you visit our office, confirming your agreement to receive such communications.

2. Purpose of Text Communications

We use text messaging to provide important information, including but not limited to:

• Appointment reminders
• Updates about your treatment plan
• Health-related notifications and instructions
• Responses to inquiries and requests

3. Consumer Rights

You have the right to opt-out of receiving text messages at any time. If you wish to stop receiving messages, you can reply &quote;STOP&quote; to any text we send. Your privacy is important to us, and we will respect your decision without impacting your care.

4. Data Protection

We do not share, sell, or disclose your personal information to third parties for marketing purposes. All messages are sent securely through our phone system, and your data is protected under applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

5. Compliance with TCR Guidelines

Victoria Pain complies with The Campaign Registry (TCR) requirements, ensuring that our text messaging practices align with industry standards for consumer protection. We only send messages to patients who have provided consent, and we manage our messaging practices to avoid spam and unwanted communication.

6. Contact Us

If you have any questions regarding this Privacy Notice or need assistance, please contact us at:

Victoria Pain & Rehabilitation Center

+1-361-201-0535

Brazos Pain Management

+1-281-801-6443